Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

Personal Information You Provide

• Name, address, phone number, and email address when you request a quote, schedule a service, or contact us.
• Quote requests are stored in a private owner review inbox, including the service, city, contact details, and any information you choose to provide. The website quote form does not collect payment details.

Automatically Collected Information

• IP address, browser type, operating system, and other technical details when you visit our website.
• Aggregate page views, phone-button taps, text-button taps, and quote activity. We store the page path and a broad source category, not full referring URLs or form contents in analytics. A temporary browser session value retains the broad source category; no advertising tracker is installed.
• Short-lived hashed network identifiers and request counts help limit spam; these are cleared on subsequent requests after expiration.

Service Information

• Details about the services we provide, such as your home address and specific cleaning needs.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services.
• Respond to inquiries and customer service requests.
• Process payments and send receipts.
• Improve our website and services.
• Respond to quote requests and communicate about requested services. Submitting this quote form does not subscribe you to marketing.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist in delivering our services, such as payment processors or scheduling platforms.
• Legal Compliance: We may disclose information as required by law, such as in response to subpoenas or court orders.
• Business Transfers: If we sell or merge our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the security of your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your information.
• Opt out of marketing communications.
• Restrict or object to certain processing activities.

To exercise your rights, please contact us using the details below.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to track preferences and usage. You can manage cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: